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    Frequently Asked Questions

    Where can I find the best rates?

    The best rates available on the internet can be found at https://budapest.frasershospitality.com/en. Don't forget to check out https://budapest.frasershospitality.com/en/offers.html to take advantage of the best deals. If you require further assistance, please feel free to contact us at sales.budapest@frasershospitality.com or +36 (1) 872 5900.

    Facilities and Services

    What are the services and facilities offered?

    In addition to 24/7 security and CCTV surveillance as well as 24/7 Reception and Concierge services, Fraser Residence Budapest features apartment categories to suit every guest’s needs with hotel services and amenities for both short or long-term stays and more. For a full list of services and facilities, please visit https://budapest.frasershospitality.com/en/facilities.html.

    Are there fitness facilities provided?

    There is a fitness-wellness centre featuring a swimming pool and saunas 120 metres from the property with preferential rates for our guests.

    Is internet access provided?

    Yes, guests can enjoy complimentary high-speed Wi-Fi access in-room and around the property.

    What is the check-in time?

    Check-in time is 3.00pm.

    What is the check-out time?

    Breakfast is served from 7.00am to 10.00 am on weekdays and from 7.00am to 11.00 am on weekends.

    What time is breakfast served?

    Breakfast is served from 7.00am to 10.00 am on weekdays and from 7.00am to 11.00 am on weekends.

    What is the cost of breakfast?

    Breakfast is available at EUR 10.00 per person. Prices exclude prevailing taxes.

    What are the available dining options?

    Breakfast is available at The Breakfast Room. The well-equipped kitchen also provides you with the convenience to cook in your apartment. There are several supermarkets close to the hotel and you can easily find good restaurants with Hungarian and international cuisine, cafés, chocol, and more In the neighbouring Corvin Promenade. Please feel free to approach our Front Desk for more details.

    Are laundry services provided?

    Yes, laundry service is available subject to additional charges. There is also a washer and a dryer in the room for your convenience.

    Please feel free to contact our Front Desk for more details.

    What are the type of beds provided?

    King beds or Twin beds are available. Extra beds are also available.

    Should you require more information, please feel free to contact us at sales.budapest@frasershospitality.com or +36 (1) 872 5900.

    Are baby cots and extra beds available?

    Yes, complimentary baby cots are subject to availability. One child up to 12 years may stay with parents on an extra bed free of charge. Please feel free to contact our Front Desk for more details.

    Are newspapers provided?

    Yes, newspapers in English and German are available at the lobby.

    Are the residences disabled-friendly?

    Unfortunately, we do not have rooms that are specially catered for wheelchair users but the hotel (including public areas and the breakfast room) is accessible by wheelchair (barrier-free)

    Is on-site parking available and what is the cost?

    On-site covered parking is available at EUR 15.00 per night. Please approach the Front Desk for more details.

    Is airport shuttle service provided?

    Unfortunately, airport shuttle service is not available. However, limousine service or taxi can be arranged upon request. It takes only 15-20 minutes by taxi to get to Fraser Residence Budapest from Liszt Ferenc International Airport (BUD). Our reception team will be happy to arrange you an airport transfer. You can get discounted rate from our contracted taxi company as well, which offers the same rate every time. The driver would be waiting for you at the airport and take you directly to the hotel or to your selected destination. Please feel free to approach our Front Desk for more details or contact us at sales.budapest@frasershospitality.com or +36 (1) 872 5900.

    What is the cost of hotel/service residence limousine services?

    Our reception team will be happy to arrange a taxi for you. Please feel free to approach our Front Desk for more details.

    What are the reception operating hours?

    The reception operates and is available 24/7.

    Is it possible to store my luggage at the hotel before check-in?

    Yes, it is possible to store your luggage at the property. Please feel free to approach our Front Desk for more details.

    Location

    How do I get to the hotel?

    It takes only 15-20 minutes by taxi to get to Fraser Residence Budapest from Liszt Ferenc International Airport (BUD). You can get discounted rate from our contracted taxi company which offers the same rate every time. The driver would be waiting for you at the airport and take you directly to the hotel or to your other destination.

    With public transportation it takes 20-25 minutes with tickets purchased at the airport information desk. First take a bus (bus number 200E) and get off at the final stop where you will find the metro station (Kőbánya-Kispest). Here you have to take the metro until Klinikák station. The hotel is located 5 minutes’ walk from the station (towards the Corvin-negyed area). 

    We are located in the new Corvin-negyed area which is the fastest developing district in Budapest. It is very easy to reach our hotel as we are located close (only 5 minutes walking) to the stations of Metro line M3 (either Corvin-negyed or Klinikák; Hotel is located between the two stations). The Grand Boulevard is also 5 minutes by foot where trams nr.4 & 6 are running 24/7.

    Are there any recommended attractions in Budapest?

    Budapest is one of the most beautiful cities in Europe. Some of the attractions include Andrássy Avenue with the Opera House (UNESCO World Heritage Site), Heroes’ Square (UNESCO World Heritage Site), Buda Castle District (UNESCO World Heritage Site), River Danube and more. For more recommendations, please feel free to approach our Front Desk or check out https://budapest.frasershospitality.com/en/attractions.html.

    Where are the closest bank, ATM and exchange office located?

    The Corvin Shopping Mall is located only 2 minutes walk from the hotel where you can find well-known, popular brands’ stores, ATM and exchange office.

    Please feel free to approach our Front Desk for directions or more details.

    Policies

    What is the cancellation policy?

    The cancellation policy is stated in detail and varies with the type of offer selected.

    Should you require more information, please feel free to contact us at sales.budapest@frasershospitality.com or +36 (1) 872 5900.

    What is the maximum number of guests allowed in each residence type?

    For Studio Deluxe Suite, the maximum occupancy is 2.

    For 1-Bedroom Deluxe Suite, the maximum occupancy is 3.

    For 2-Bedroom Executive Suite, the maximum occupancy is 5.

    For 3-Bedroom Penthouse, the maximum occupancy is 6.

    Should you require more information, please feel free to contact us at contact us at sales.budapest@frasershospitality.com or +36 (1) 872 5900.

    Are pets allowed?

    Yes, Fraser Residence Budapest is a pet-friendly property. However do note there is a limit on the size and number of pets allowed.